Contact Reso Guestlist
info@reso.gl is the single address for every enquiry. Replies normally arrive within one business day, and faster on Fridays and Saturdays while that night's guestlists are being worked.
What to send where
- Guestlist reservation for Twelve West or Mansion — use the venue's own page: https://www.reso.gl/twelve-west or https://www.reso.gl/mansion
- Changing or cancelling a reservation — email info@reso.gl with the name it was booked under and the date
- VIP bottle-service table reservation — email info@reso.gl; a live VIP host replies by text
- Birthdays, private bookings and corporate bookings — email info@reso.gl
- Venue partnership enquiries — email info@reso.gl
- Press and media — email info@reso.gl
- Privacy requests (access, correction, deletion) — email info@reso.gl; see https://www.reso.gl/privacy
Company
Reso Guestlist LLC, Vancouver, British Columbia, Canada.
Hours
Reso Guestlist books guestlists for Friday and Saturday nights at partner venues in Vancouver. Doors at both venues open at 9:30 PM local time (America/Vancouver). Email is monitored every day.
Before you email
Answers to the most common questions — how the guestlist works, what happens after you submit a request, and how special reservations are handled — are at https://www.reso.gl/support.